ClickCease
January 30, 2024

Twinpalms Phuket & Montazure

Phuket, Thailand

The Properties

Proud members of the Small Luxury Hotels of the World (SLH) group, Twinpalms Phuket  and Twinpalms Montazure are sanctuaries of style, luxury, and design.

Both properties are within a half-hour's stroll of each other, sharing a coveted location on the west coast of Thailand's iconic Phuket.

Twinpalms Phuket

Situated a stone’s throw from Phuket’s stunning Surin Beach, Twinpalms' flagship resort offers 97 accommodations amidst palm trees, tropical foliage, and expansive water gardens.

Gastronomes can choose from seven top eateries, from casual beachside dining experiences to the Michelin Guide awardee Wagyu Steakhouse.

Other facilities in keeping with the five-star service include a wine room, fitness center & spa, library, and boutique retail experience.

Twinpalms Montazure

Sitting on the resplendent shore of Kamala Beach, Twinpalms Montazure lies a moment away from the bustling nightlife of Patong and Bang Tao Beach.

46 suites and penthouses bask in the stunning views of beach, ocean, and surrounding mountains, offering spacious, contemporary luxury. Guests can choose to relax by the beachside triangular tropical pool, or the 30m garden pool set amidst tropical landscaping.

Facilities include a fully-equipped meeting room, a fitness center, library, and boutique store, and a complementary shuttle to Twinpalms Phuket.

 

Twinpalms Phuket's Presidential Penthouse Loft

The Challenge

Twinpalms look to create a positive impact through its brands, embracing sustainable practises and striving to shape an eco-friendlier feature.

Keen to implement a premium guest room entertainment system, but reluctant to dispose of their current television hardware — which is modern, premium and with plenty of shelf life — Twinpalms needed to find a top-tier TV system that would work on the existing TV estate.

As ROOMNET TV is built on an Apple TV platform, it is compatible with any TV (both consumer and hospitality grade) with an HDMI port - and thus provided the perfect option in this instance.

Twinpalms was able to implement a new television system in keeping with its luxury amenities, in a sustainable manner, while saving significant capital expenditure. A big win for the brand!

The Technology

Working with the Twinpalms technical team, ROOMNET implemented 251 Apple TVs across both properties, securely mounting each device on television displays in the living rooms and bedrooms of the suites and penthouses.

Twinpalms' marketing department worked with ROOMNET to implement a hotel app consisting of a series of pages detailing each resort’s facilities, food & beverage options, activities, and experiences. Several of the pages feature QR codes, enabling guests to access further information via their smart devices.

Twinpalms chose a series of apps to sit on the standard interface, consisting of a mixture of local and international apps — naturally, guests can download any one of the 18,000 apps available on the App store for the duration of their stay.

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